Privacy Policy

Terms of Service
Privacy Policy

Effective Date: September 15, 2020

Overview

Privacy is a priority at MintData. This Privacy Policy sets out how MintData and its group of entities ("us," "our" or "we") collect and use personal information from consumers and other persons (collectively "you") who visit or use our websites, including mintdata.com, our mobile apps and/or any of our other sites, goods or services linked to this Privacy Policy (the "Services"). By using our Services, you understand that we collect and use your personal information as outlined in this Privacy Policy.

If you or your company has an individual agreement with us, that agreement could include privacy terms that may extend to the personal details you provide to us pursuant to that agreement. Please check the terms of that agreement as they may be different or more restrictive than the terms of this Privacy Policy.

This Privacy Policy does not extend to any third-party websites and applications that you may use, even those linking to our Services. Before clicking on any links, you should check the terms and conditions of third-party websites and applications.

We suggest that you read this Privacy Policy in full to ensure that you are fully informed.

1. How We Collect Your Personal Information

You have options on whether you are visiting our websites, downloading our applications or supplying us with personal information. However, if you do not provide us with some personal information, you wouldn't be able to use certain parts of our Services. For options you may have, please refer to Section 5 of this Privacy Policy.

You provide us personal information about yourself when you:

  • Sign in or log in to your account
  • Create your user profile or update it
  • Comment on our blogs or forums
  • Contact customer support

To avoid collection of certain types of personal information, your best choice is to simply not provide it, such as not commenting on the blog post or not creating a profile. See Section 5 of this Privacy Policy regarding other options that you might have.

Examples of the Personal Information categories you provide are:

  • Identifiers: name, email, telephone number.
  • Commercial Records: billing information, purchased goods or services.
  • Geolocation: physical location

Personal Information we collect from you automatically. We automatically obtain personal information from you and your devices when you use our Services, including when you visit our websites or applications without logging in.

The types of personal information that we receive automatically include:

Device, transaction records, usage information. We collect personal information on your devices, such as computers, cell phones or tablets, and information on how you use the Services we provide.

Examples include:

  • IP address
  • Geolocation data (usually from your mobile device)
  • Unique user ids and device attributes, e.g. version of operating system and browser
  • Usage data such as: web logs, entry and exit pages and URLs, number of clicks, landing pages, pages and content accessed and the sequence of those pages, the time spent on those web pages, the time and date you used our Services, the frequency of your usage of our Services, error logs and other related details.
  • Transactional details like: names and emails of the parties to a transaction, history of actions performed by individuals on a transaction, and personal information about certain entities or their devices, such as email address, name, IP address, authentication methods.
  • Cookies and related technologies. We use cookies (text files storing a small amount of information downloaded from your computer) to retain or gather data. Others are also permitted to use cookies within the Services as mentioned below. Cookies may store your preferences and/or your username.

Analytics. We use tools such as Google Analytics. They use cookies to collect user data to help us understand how people use our Services, such as the web pages they visit, and the website they were on before they came to the MintData website.

For choices about cookies and related technologies, please refer to Section 5 of this Privacy Policy.

Data that we accumulate from other sources. We may collect your personal information from others, such as:

Third Party Sources. Examples of third-party sources include investors, analysts, affiliates, service providers and those who are permitted to share the personal details with us.

Other Customers. Other existing customers can provide us with your personal details. For example, if a customer wants to refer you to our product or service, he or she will give us your name and email address.

Personal information that we collect & process on our customers' behalf. When customers use our Services, we process and store some personal information on their behalf, acting as a data processor. For instance, when a user uploads text or images via MintData, we act as a data processor and process the information on behalf of the customer and in accordance with their instructions. In such cases , the customer is the data controller and is responsible for most aspects of the processing of personal information.

We gather your personal information for the purpose of providing and enhancing our Services and supporting marketing. See Section 2 of this Privacy Policy for more information. We may share your personal information with third parties as described in section 3.

2. Usage of Personal Information

In general, we collect, use, store and process your personal information for the purpose of delivering, upgrading and enhancing our Services, developing new Services, and marketing our products and services. Below are some examples of how we use collected personal information:

  • Provide you with the services and products that you order, receive payments
  • Send you documents and statements, including for purchases and other activities.
  • Market features and products by email or phone communication, or by providing you with information about third party products and services that you may be interested in.
  • Run contests and/or referral programs
  • Deliver content and promote the marketing and advertising of our Services.
  • Create and analyze data on our customers and how they use our Services
  • Test improvements to our services and build new products and features
  • Answering support questions and resolving conflicts
  • Fix issues you may have with our Services
  • Manage the MintData platform, including support and security systems
  • Prevent, examine and respond to: abuse, unauthorized access to or use of our resources, violations of terms and policies, or other improper conduct
  • Comply with legal requirements
  • Meet regulatory retention periods

Additional Uses. We can combine the personal information we collect ("aggregate") or delete pieces of personal information ("de-identify") to restrict or prevent any specific user or machine from being identified to help with goals such as research and marketing.

Legal justification for your personal information collection. If European data protection law applies and MintData functions as a controller, then our legal basis for processing and using the personal information specified in this Privacy Policy will depend on the personal information concerned and the precise context in which we collect or use it.

We usually collect and use personal information from you or others only if we have consent to do so, whether we need the personal information to conduct a contract with you, or if the collection is in our business interests and is not conflicting with your data protection interests or fundamental rights. In certain cases we may have a legal duty to obtain or maintain personal information, or may need personal information to protect your or someone else's interests. For example:

  • To create and manage an account and provide relevant services.
  • For email marketing purposes, where we use names and email addresses with your permission.
  • To obtain and analyze usage data in order to enhance our Services based on our genuine interest in preserving and improving our Services.
3. Sharing of Personal Information

We do not transfer nor reveal your personal details to any third party in a manner which may be considered a sale under applicable law.

The personal information is shared by us as follows:

  • Service Providers. Your personal information is shared with other organizations that we hire to support our Services. These entities offer services such as predictive analytics, smart search technology, software development, fraud detection, authentication systems, bill collection, and customer support. We have contracts with all of our service providers to ensure the proper use and protection of your personal information.
  • Marketing Partners. We reserve the right to share your personal information with sponsors of conferences, webinars, or exhibitions for which you register, or with other parties with whom we may collaborate in joint marketing efforts.
  • Public bodies and government agencies. We may share your personal details in order to comply with applicable law or to respond to legal proceedings (such as a subpoena). We may also disclose your personal information if there are risks to the physical protection of another person, violations of this Privacy Policy or other arrangements, or to protect the lawful rights of third parties, including our staff, users or the public.
  • Business Transactions. We may share your personal details during a corporate transaction, such as a merger or sale of our properties, or as part of a due diligence process. If a corporate transaction takes place, we will notify you of any improvements to the protection of your personal information, as well as any options you may have.
  • Consent. We may share your personal information in other ways if you give your consent or ask us to do so. For example, with your permission, we may post testimonials that can identify you.

Personal information can also be shared by the means described below:

  • Other users. When you authorize other users view, use, or edit content in your account, we share that content with them.
  • Public Information.
    • User-Generated materials. When you write on our blogs or on our discussion forums, this information can also be read, compiled and used by others.
4. Retention of Information

We retain your personal information for no longer than is required for the purposes for which it is processed. The period of time for which we keep personal information depends on the reason for which it has been obtained and used and/or as necessary to comply with applicable laws. Where there are technological limitations that restrict deletion or anonymization, we safeguard and restrict the active use of personal information.

See Section 5 for options about the protection of your personal information.

5. Your Options

This section explains many of the steps you can take to adjust or restrict the retention or use of your personal information.

  • Marketing Messages. You may opt out of the marketing emails we send. You can opt out of these communications by clicking on the "unsubscribe" link in the email message. If you are a registered user of our Services, or if you have participated in transactions with us, we can continue to send transactional or other business-related correspondence (e.g. sign-up notifications, account notices) even after you opt out of marketing messages.
  • Cookies and similar technology. You can disable cookies via your browser settings. However, if you do not accept cookies, you may not be able to use certain parts of our Services.
    • To adjust how Google Analytics gathers and uses your personal details, you can install the Google Analytics Opt-Out Extension by visiting here: https://tools.google.com/dlpage/gaoptout.
  • Location and Usage Information. If you don't want us to see where your device is located, you can disable location sharing on your device, change your user privacy settings, or refuse to share location on your browser.
  • Closing your account. If you would like to close your account, please log in to your account and modify your plan.
  • Complaints. We are committed to addressing concerns regarding your privacy, collection or use of your personal information. For questions or concerns about our data usage processes or privacy policy, please contact us at privacy@mintdata.com.
6. Children's Privacy

Our Services are not intended for or targeted towards people under the age of 16 ('minors'). We do not knowingly collect or request personal information from minors. We do not knowingly allow minors to use our Services. If you are a minor, please do not use our Services or provide us with your personal information. We delete the personal information we believe might have been obtained from a minor without parental consent. Please contact us at privacy@mintdata.com if you feel that we might have personal details from or about a minor.

7. Your Privacy Rights

You may have certain rights in relation to your personal information, subject to your local data protection legislation. These rights may include the following:

  • In some cases, you can ask us to change, delete or stop using your personal information or to export your personal information.
  • When we rely on your consent to process your personal details, you have the right to refuse consent and/or, if granted, to withdraw consent at any time. This will not affect the validity of the procedure prior to the withdrawal of your consent. At any time, you can request that we stop using your personal information for direct marketing purposes. For more details about your options, please see Section 5 of this Privacy Policy.
  • You have the right to address questions or complaints at any time with the local data protection authority.
  • You have the right to not be discriminated against in the exercise of certain of your rights, as provided for in the applicable law.

We take reasonable steps to verify your identity. If you have an account with us, we can verify you via your account email. If you do not have an account with us, we can request confirmation by email or request additional identification details, including government-issued identification, to verify your identity.

You may allow an agent to make a request to us on your behalf. We may verify the identity of your agent or designated legal representative by either obtaining confirmation or authorization documents allowing the agent to operate on your behalf.

Your rights and options vary depending on your location. Some personal information can be removed from such requests under applicable law. We need certain kinds of personally identifiable information so that we can provide you with a product or service. If you ask us to delete it, we may no longer be able to provide access to our products and services.

If you would like to exercise these rights, please contact us at privacy@mintdata.com.

Transfers to the United States and other countries. We can pass your personal information outside your state for further processing.

California. California residents can request a list of third parties who have received your personal information for direct marketing purposes during the preceding calendar year. This list also includes the categories of personal information transmitted. We provide this list at no expense. If you are a resident of California and would like to obtain this information, please contact us at privacy@mintdata.com.

8. How We Protect Your Personal Information

We use physical, electronic, and managerial tools to secure your personal information. We apply these tools on the basis of the sensitivity of data we receive, use and store, and the latest state of technology. We protect your sensitive information by technological and organizational protection mechanisms to minimize the risk associated with data loss, abuse, unauthorized access and unwanted distribution and modification.

9. Changes to The Privacy Policy

We may update this Privacy Policy to incorporate changes to the legislation, our companies, services, our data collection processes, or advances in technology. Our use of collected personal information is subject to the Privacy Policy in effect at the time when the personal information is used. Please check this Privacy Policy occasionally and carefully review any revisions made.

10. How to Contact Us

If you have any questions or concerns about our use of your personal information or the Privacy Policy, please contact us at privacy@mintdata.com.

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